Everything you need to know about the shipping process.
We ship internationally. All packages are insured & come with a tracking number.
We need around 1-3 working days to get your order ready to be shipped!
Germany (1-2 days)
Europe (3-6 days)
International (7-10 days)
Returns and exchanges
We don't think you ever need to send an order back, but if you do, here's what you need to know.
If you want to return an order, please send an email to firstname.lastname@example.org with your order number #xxxx.
We will send you the return form and all information you need.
Yes you do.
Unfortunately we cannot offer free returns yet. We hope you shop responsibly.
We try our best to work on all returns within 2-3 working days after receiving them.
Any questions left?
Unfortunately, all pieces are pre-made. Therefore we cannot offer customisation as of right now.
Yes! All pieces come with an extension so you can choose how to wear it.